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MARAM Portal

(Multi Agency Risk Assessment and Management)

The Victorian government are implementing reforms to support the family violence sector. The inter-related approach is designed to reduce family violence and promote child wellbeing and safety.

MARAM Framework

MARAM is a policy framework for organisations prescribed in assessing and managing family violence risk. The Framework sets out the responsibilities of different workforces in identifying, assessing and managing family violence risk across the family violence and broader service system.

Family Violence Information Sharing Scheme (FVISS)

The Family Violence Information Sharing Scheme allows authorised services to collect, use and share relevant information to reduce family violence risk.

Child Information Sharing Scheme (CISS)

The Child Information Sharing Scheme is in place for authorised services. Professionals working with children and young people can collect, use and share relevant information to ensure the safety and wellbeing of children, young people and their families.

For Leaders

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MARAM Framework

Summary for organisational leaders.

– Recommended high-level steps for organisational leaders to align to the MARAM practice guides and resources, can be found in the ‘Organisational focused resources’ drop down menu.

MARAM Responsibilities

A guide to assist leaders determine which responsibilities apply to the organisation.

View the MARAM Decision Guide

MARAM Responsibilities Unpacked

Responding to Family Violence Capability Framework

This Framework is designed to articulate the skills required to work with adult, child and adolescent victim survivors of family violence, and to work with adult perpetrators of family violence. It provides a description of workforce tiers on p.14.

MARAM Self-Audit Tool

Download Self-Audit Tool

MARAM Implementation Plan

Download Implementation Plan

MARAM Implementation Review Guide

Tools to assist reviewing the progress of MARAM implementation.

Embedding MARAM Tools

Guidance for incorporating MARAM screening, risk assessment and risk management tools into existing practice.

View the How to use the MARAM Organisational Embedding Guide short video

Policies and Procedures

Examples of policies and procedures organisations may need to align to MARAM.

External Partnerships

Guidance for organisational leaders regarding effective coordination between services.

Readiness Checklist (Perpetrator Guidance)

Prior to the release of training in 2022, recommended high-level steps for organisational leaders to align to the MARAM perpetrator guidance, can be found in the ‘Organisational focused resources’ drop down menu.

View the Organisational Readiness Checklist

Phase 1 and Phase 2 Prescribed Organisations

FSV prescribed organisations in a phased approach, with the Tier 1 – 3 services aligning to the Information Sharing Schemes and MARAM framework first, and Tier 4 universal services following in Phase 2. Here is a list of prescribed organisations in phase one, and a list of prescribed organisations in phase two. Please note that some organisations are not prescribed under all 3 reforms, as indicated on the lists.

Resource and Training Queries

Questions about resources and training can be directed to infosharing@familysafety.vic.gov.au

For Practitioners

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MARAM Practice Guides

MARAM Practice Guides: Guidance for professionals working with adults using family violence

MARAM victim survivor practice guides

View the six minute MARAM Practice Guides video which steps through the purpose of the MARAM practice guides as a supporting resource for professionals and provides an overview of their structure.

The most commonly asked questions and answers about the practice guidance can be viewed in the MARAM Practice Guide FAQs

MARAM Practitioner Guides: Provides practitioners with a brief overview of their role as a Screening and Identification or Brief and Intermediate practitioner.

Phase 1 and Phase 2 Prescribed Organisations

FSV prescribed organisations in a phased approach, with the Tier 1 – 3 services aligning to the Information Sharing Schemes and MARAM framework first, and now Tier 4 universal services are following in Phase 2. Here is a list of prescribed organisations in phase one, and a list of prescribed organisations in phase two. Please note that some organisations are not prescribed under all 3 reforms, as indicated on the lists.

Information Sharing Resources

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Find guidelines and resources regarding the Family Violence and the Child Information Sharing Schemes.

Access the ISE list to search and identify organisations prescribed under the Child Information Sharing Scheme and Family Violence Information Sharing Scheme.

Visit the PROTECT website for school resources to identify and respond to child wellbeing and safety needs.

Information Sharing Training

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Online training in the information sharing schemes is available for Education, Health and Families, Fairness and Housing workforces. To access the training you will need to sign up for an account.

MARAM Training

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View the MARAM training map to work out which MARAM training to attend.

Preliminary Training: For practitioners new to family violence work

Family Violence Foundations is a self-paced course, which provides a common starting point for professionals seeking to develop necessary skills to undertake a family violence response role. (Safe and Equal)

MARAM Victim Survivor Identification and Screening Training

Online Screening and Identification training is available for Education, Health and Families, Fairness and Housing workforces. This training is self-directed and self-paced. To access the training you will need to sign up for an account.

MARAM Victim Survivor Brief and Intermediate Training

There are several options for MARAM Victim Survivor Brief and Intermediate Training.

Online Brief and Intermediate training is available for Education, Health and Families, Fairness and Housing workforces. This training is self-directed and self-paced. To access the training you will need to sign up for an account.

Brief and Intermediate training for ChildFIRST, family services, AOD, homelessness and designated mental health workforces. (Centre for Excellence in Child and Family Welfare)

Brief and Intermediate training – Virtual. This training is suitable for all professionals prescribed with Brief and Intermediate MARAM responsibilities. This includes professionals whose purpose of intervention is linked to family violence but not directly focused on family violence. (Safe and Equal)

MARAM Victim Survivor Comprehensive Family Violence Risk Assessment and Management

MARAM Comprehensive Family Violence Specialist -Renewing Practice from CRAF to MARAM (one-day training) is for family violence specialists who have extensive experience, and who have previously completed specialist CRAF training. (Safe and Equal)

MARAM Comprehensive Risk Assessment and Management Module (two-day training) is for family violence specialists who are new or who have not previously completed specialist CRAF training. (Safe and Equal)

MARAM Leading Alignment

MARAM Leading Alignment training is suitable for organisational managers and leaders who have a role in supporting organisational alignment to MARAM, including alignment of practice, policies and procedures. (Safe and Equal)

MARAM Collaborative Practice

MARAM Collaborative Practice training is suitable for all professionals and focuses on collaborative practice and the foundational aspects of MARAM. It will enable practitioners to contribute to risk assessment and collaborate for ongoing risk assessment and management.

Practitioners in the Gippsland Region can register and find out more information about the free MARAM Collaborative Practice Training by clicking here.

MARAM People who use violence

Training for responding to people who use violence is currently being developed.

Department of Justice and Community Safety – Introduction to Family Violence Multi-Agency Risk Assessment and Management Framework (MARAM) eLearn

This eLearn introduces key concepts of the MARAM Framework, that guides organisations and services in consistent and effective practice when working with people experiencing and using family violence.To enrol, register for or sign in to the Information Sharing and MARAM Online Learning System. Once you have signed in, select the Justice tile.

Antenatal MARAM Family Violence screening and response module

The Strengthening Hospital Responses to Family Violence (SHRFV) program has developed an eLearn module tailored to clinical staff working in Antenatal services and Koorie Maternity services. The module takes approximately 45 minutes to complete and is designed to support your understanding of how to sensitively engage with and screen women who may be experiencing family violence. This is completed as an eLearn on the Information Sharing and MARAM Online Learning system.

Accredited MARAM Training

The Course in Identifying and Responding to Family Violence Risk (22510VIC) covers foundational family violence knowledge and MARAM responsibilities (1, 2 5, 6, 9 and 10) aligning to identification, including use of the screening tool and basic safety planning. It is suitable for anyone who interacts with clients or customers. A list of Registered Training Organisations who deliver the course is available at the Victorian Skills Gateway and My Skills. For more information about how to enrol, contact your preferred course provider.

Maram Resources

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FAQs about Information Sharing and MARAM

  • Download the FAQ’s
  • Contact the Information Sharing and MARAM Enquiry Line for practice and policy guidance.
    Ph: 1800 549 646 (10am-2pm, Mon-Fri) or:

CISandFVIS@education.vic.gov.au – for CISS-related questions

infosharing@familysafety.vic.gov.au – for FVISS and MARAM-related questions

CISandFVIS@education.vic.gov.au – for technical issues with the online learning modules

MARAM Navigator for AOD services

The MARAM Navigator – VAADA provides sector relevant MARAM information for AOD clinicians and also contains a walk through of the MARAM aligned AOD intake and assessment tools.

MARAM Alignment – system design

MARAM Alignment: EACH System Design – YouTube

Family Violence Tip Cards

Family violence tip cards that can be attached to lanyards have been developed by a Center for Excellence working group. The cards are MARAM aligned, particularly with phase two. The cards aim to aid with confidence around MARAM and family violence. Language is general and for all services. Download the Microsoft Word file for a variety of double sided cards that can be picked and chosen to suit the organisation’s and worker’s needs. Information includes screening questions, next steps and contact details. The card’s can be edited and personalized with organisation’s language and branding / logos.